Your GDPR Rights
Last updated: January 2026
The General Data Protection Regulation (GDPR) gives you strong rights over your personal data. This page explains those rights and how to use them.
Data Controller
The data controller for this website is auroradell.com, based at 146 Jubilee Street, Sheffield, South Yorkshire, S1 4QN, United Kingdom.
For any data requests, email us at: support@auroradell.com
Your Rights in Detail
1. Right of Access
You have the right to ask us what personal data we hold about you. We will provide a copy of your data within 30 days. This is free of charge. If your request is complex, we may need up to 60 days, but we will tell you.
2. Right to Correction
If any data we hold about you is wrong or out of date, you can ask us to fix it. We will correct the data as soon as possible. You can also ask us to fill in any gaps in your data.
3. Right to Deletion
You can ask us to delete your personal data. This is also called the "right to be forgotten." We will delete your data unless we have a legal reason to keep it. Common reasons to keep data include legal obligations or ongoing disputes.
4. Right to Restrict Processing
You can ask us to limit how we use your data. This means we can store it but not use it. You might want this if:
- You think your data is wrong and want us to check it.
- Our use of your data is unlawful but you do not want us to delete it.
- We no longer need the data but you need it for a legal claim.
- You have objected to our processing and we are checking if our reasons override yours.
5. Right to Data Portability
You can ask us to give you your data in a common, machine-readable format. This lets you move your data to another service. This right applies to data you gave us directly, processed by automated means, based on your consent or a contract.
6. Right to Object
You can object to us processing your data at any time. This applies when we process data based on our legitimate interests. If you object, we will stop unless we can show strong reasons to continue.
How to Withdraw Consent
If you gave us consent to process your data, you can take it back at any time. To withdraw consent:
- Email us: Send a message to support@auroradell.com with the subject "Withdraw Consent."
- Cookie consent: Clear your browser cookies and visit our site again. The cookie banner will reappear and you can choose different settings.
- Contact form data: Ask us to delete any data you sent through our forms.
Taking back consent does not affect any processing we did before you withdrew it.
How to Manage Cookies
You can control cookies in several ways:
- Our cookie banner: When you first visit, choose which cookies to accept. To change your choice, clear your cookies and reload the page.
- Browser settings: Most browsers let you block or delete cookies. Check your browser's help pages for details.
- Third-party tools: You can use browser add-ons to manage tracking cookies.
Blocking necessary cookies may stop parts of the site from working properly.
What Data We Process
We process the following types of data:
- Contact data: Name, email, phone number (from our contact form only).
- Technical data: IP address, browser type, device type, operating system.
- Usage data: Pages visited, time on site, how you found us.
- Preference data: Cookie choices, game settings (stored on your device).
Legal Basis for Processing
We process your data based on:
- Consent: When you submit our contact form or accept cookies.
- Legitimate interest: To keep our site secure and improve it.
- Legal obligation: When the law requires us to keep certain records.
Data Retention
We keep different types of data for different periods:
- Contact form data: Up to 24 months.
- Analytics data: Up to 14 months (in a form that does not identify you).
- Cookie consent records: Up to 12 months.
- Game data: Stored locally on your device. You control this.
International Transfers
We keep your data within the UK and European Economic Area when possible. If data must be sent outside this area, we make sure proper safeguards are in place, such as standard contractual clauses.
Your Right to Complain
If you are not happy with how we handle your data, you can complain to the UK Information Commissioner's Office (ICO). Their website is ico.org.uk. We encourage you to contact us first so we can try to resolve the issue.
Contact Us
For any GDPR requests or questions:
- Email: support@auroradell.com
- Address: 146 Jubilee Street, Sheffield, S1 4QN, United Kingdom
We aim to respond to all requests within 30 days.
All rights reserved 2026. Aurora Dell is operated by auroradell.com.